Refund Policy

Returns and refunds

If your order arrives damaged, defective, or not as described, email us within 14 days of delivery at support.dawgzout@gmail.com. Include your order number and a photo of the problem.

We will offer a replacement or a refund. Approved refunds go back to your original payment method.

If your order has not arrived after 24 days, contact us and we will investigate with the carrier.

Talk to us before your bank. We would much rather fix it.